First and foremost, let me note that I was treated with absolutely zero respect by their sales staff. A simple errand I was supposed to run for my boss was dragged out over the course of weeks, and ended up taking hours to work out.
The problem here seems to be poor communication and lack of experience. The manager who approved our return over the phone was no where to be found when I showed up with the merchandise to be returned. It turns out she was on vacation, and nobody bothered to read the information she left behind regarding my situation.
No matter how I tried to explain the situation to the employee at the "customer service" desk, he wouldn't budge. He didn't even seem sympathetic. I understand that retail stores are pretty inefficient and bound by bureaucracy, and as a result, most of their employees have little power or discretion to handle tough situations, but this dude wasn't even slightly interested in trying to find someone who could help me. Ultimately, I had to pack up and head home with the situation completely unresolved.
Since nobody could tell me when the manager would be returning from her vacation, I left my number, and asked them to have her call me when she got back. After waiting a few weeks, I heard from her, so I went back in to try again. The same asshole that stonewalled me the first time was back at the customer service counter, and he immediately recognized me and made some snippy comment about me returning. He seemed happy to tell me that the manager I was supposed to meet with had just stepped out to lunch.
Blah blah blah blah blah blah... even I'm getting bored telling this story. The problem eventually got solved, but only by sheer tenacity and resolve on my part... not through the helpfulness of the Expo staff.
No I don't. I worked for the Home Depot
Expo Design Center for a while, but they shut them down :( I don't think it's realistic to think that you will graduate and then get paid to just design people's houses (which is what I thought at 18), but if you can get work doing CAD design that will be your best bet. If not, it's likely you'll end up working in a lighting or carpeting type store making minimum wage with huge student loans.
The previous comment was
If you want quality work you will have to pay. being cheap will get you cheap work.
If you want design services go to Expo Design center. They will do full design services for you (product and labor). They are very good, but expensive. But I think you are probably looking for someone hanging out outside around Home Depot. In which case, cant help there.
Wait til the ACLU gets wind of this
The Home Depot Commemorates Independence Day by Offering a 10 Percent Discount to U.S. Military Personnel
June 29, 2005
ATLANTA, June 28 /PRNewswire-FirstCall/ -- The Home DepotÂ®, the world's largest home improvement retailer, today announced that the company is inviting all active duty personnel, reservists, retired service members, veterans and their families to receive 10 percent off their purchases in recognition of Independence Day. The offer is good on purchases up to $2,000 for a maximum discount of $200 between June 30 and July 4, 2005, at The Home Depot stores, The Home Depot Floor StoresÂ®, The Home Depot Landscape SupplyÂ® stores and EXPO Design CenterÂ® locations